User Manual

To get started, click "License Application" or another task on the home page. You will be guided through a registration process that collects your organization details, applicant information, and creates your account. Once registered, log in with your Login ID and password.

The license application is a 6-step process: (1) Organization Details — enter your company name and type; (2) Applicant Info — your personal details and NID verification; (3) Sector & Fees — choose your energy sector and see the fee breakdown; (4) Documents — upload required regulatory documents; (5) Owners — add owners and managers; (6) Payment — pay via bank deposit or online gateway.

After submission, find your application under "My Applications" in the sidebar. Each application shows its current status (Submitted, Under Review, Payment Pending, Approved, Rejected). You can view details, download the application slip, and take actions like paying or resubmitting.

Access Company Profile from the sidebar to view and edit your organization details, manage team members, update regulatory documents, and change your password. Expired documents are flagged for your attention.

Organization admins can add staff members who get their own Login IDs. Each member's role and permissions are managed from the Company Profile > Users tab. Team members receive verification links via email.

Anyone can verify a license by entering its number on the Verify License page. The system displays the license holder, sector, validity period and current status.